Terms & Conditions
Use of the Site and Services
To list items on silho.com, you must have your own social media (Instagram, Twitter, and Facebook) accounts. Authentication with Instagram, Twitter, and Facebook username and password is required. We do not have access to any of your private information (Instagram, Twitter, Facebook, Stripe, Kash, and PayPal log on details and passwords), all data is encrypted and goes directly to (Instagram, Twitter, Facebook, Stripe, Kash, and PayPal through official service API.
Images are uploaded automatically by adding #SILHO hashtag to your social posts.
Selling, Purchases and Payments Policies
Basic version of silho.com – is free of charge. Each Seller can list and edit UNLIMITED number of items free of charge.
SILHO charges a 5% transactions fee, however regular Stripe, Kash, and PayPal transactions fees will apply as well.
Site users should confirm that all information (including all social media accounts and the PayPal email address) provided is true and accurate, and use of PayPal account information is authorized by PayPal account owner. SILHO won’t be liable for any loss or damage arising from your failure to comply with the above requirements.
SILHO does not handle or hold any funds from a transaction through the Site. Site only acts as an intermediary to facilitate payments and remittances through PayPal, therefore SILHO does not offer refunds for any transactions made on the Site. In the event of any dispute regarding a purchase or sale – all issues must be resolved through PayPal Resolution Center.
Seller is fully responsible for the accuracy of information provided in description and quality of products.
Prohibited and restricted content:
Advertising of external websites, stores and resources;
Sexually explicit or erotic content;
Content that incites hatred or promotes violence against individuals or groups based on race or ethnic origin, religion, disability, gender, age, veteran status, or sexual orientation/gender identity), harassment, bullying, or similar content that advocates harm against an individual or group;
Images with more than 25% text in the image
Offensive or violent images and text;
Duplicate listings in same or different categories;
More than 2 different items for sale in one picture. Allowed: item variations (Example: different color)
Prohibited and restricted items:
Alcohol and tobacco products;
Drugs and drug paraphernalia;
Illegal, counterfeit and dangerous goods and services;
Currently Site doesn’t support sales of the following items:
Motor vehicles (road, air, water, space);
Access Limitation and listings removal
Limitation of Liability
In no event will SILHO be liable to you or any third party for any lost profits, lost savings, lost data or loss of goodwill, consequential, incidental, or indirect damages, arising out of your use or inability to use our service (“Site”) or the breach of this agreement, even if advised of the possibility of such damages.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number.
Users may, however, visit our Site anonymously.
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to submit personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
How we use collected information
SILHO collects and uses Users personal information for the following purposes:
Web browser cookies
To improve customer service
Your information helps us to respond more effectively to your customer service requests and support needs.
To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
To improve our Site
We continually strive to improve our website offerings based on the information and feedback we receive from you.
To send newsletters
The email address provided by User for order processing, will only be used to send information and updates pertaining to the order. It may also be used to respond to inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, he/she will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website\’s own terms and policies.
Compliance with Children’s Online Privacy Protection Act
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
245 North Highland Ave, NE
Atlanta, GA 30307